Service and Returns Information

rmgastro.co.uk is a trading name of Buzz Catering Ltd and for service, repair and engineer calls you will be directed to their website. Don't worry, that's all part of the service. Any product purchased at rmgastro.co.uk is covered for the specified warranty time with Buzz Supplies Ltd.

Service Call / Engineer Visit's

Choose which of the four options below suits your scenario the best, fill out the details and a member of our service department will get back in touch with you as soon as possible (usually the same day) to authorise your engineer visit or service call.

RAN / Returns Authorisation

You will need to choose the RAN option below, fill in the details specified and then wait for your RAN to be authorised BEFORE returning the goods. You must display your RAN number clearly on any package that is returned. Unauthorised Returns are rejected by our warehouse at the senders cost.

Terms & Conditions

For our full terms and conditions regarding service calls, returns authorisation and engineer bookings please click here